Order & Shipping Information
Order on line
Order on line
using our secure shopping cart system. Simply click on the button
next to the product that says “Add to Cart”. This will add that product
top your shopping cart. You may remove items from your shopping cart
by changing the “Quantity” to zero and click “recalculate.” You may
view the contents of your shopping cart at any time by clicking on
“View Cart.”
You may continue
shopping, and add more items to your shopping cart by clicking
“Continue Shopping” or by clicking on another product “Add to cart.”
When you are
finished shopping and ready to purchase the items in your shopping
cart, click on “Check Out” Follow directions to complete the check
out process.
Order by phone
Phone orders
will be taken Monday through Friday between 9:00am and 4:00pm eastern
time. Please have product information and credit card information
available. Call toll free 1-800-763-8423 or 330-253-9973. If you
call outside these business hours you may leave a message and we will
return your call the next business day.
Pricing Information
Prices in the
catalog and on line are subject to change. Prices in the catalog
and on line do not include shipping charges.
Shipping Information
Credit card
orders will be typically processed and shipped within a few days.
Merchandise that is out of stock will be back-ordered and customers
notified. Orders will be shipped via UPS ground service. Next day, 2-day
and 3-day express is available upon request for an additional fee
based upon weight. Call for details and costs.
The following
shipping charges apply for the continental U.S. only and for standard
UPS ground service. Call for rates to Alaska, Hawaii and all other
locations.
| Total Purchases Excepting
T Shirts, Tricycle & Super Pole |
Add
|
| Up to $9.99 |
$6.00 |
| $10.00 to $49.99 |
$8.50 |
| $50.00 to $74.99 |
$10.50 |
| $75.00 to $99.99 |
$12.00 |
| $100.00 to $199.99 |
$13.00 |
| $200.00 or more |
$16.00 |
MS
T Shirts (each)
|
$2.00 |
When
additional postage is required, you may pay for it in increments of $2.50,
click "add to cart" then
change quantity so total equals amount required
Return Policy
We want you to be
happy with the products you purchase from MSolutions!
If for any reason, you find a product
unsatisfactory, you may return the product in its original condition,
including all components and packaging, within 30 days of receipt
for a full refund of the purchase price. Unfortunately, shipping
charges are not refundable. Defective items may be returned to us
within 30 days, or after 30 days you may work directly with the manufacturer.
If product is received damaged in shipping,
keep all packing materials and report the damage immediately to the carrier.
Also contact our customer service at 800-763-8423 to report the damage to
us.
Thank you for choosing MSolutions!
|
